Take the information from other colleagues

　Sample 3

　Dear Andy,

　This is Tina, sales representative of ABC Electronic Company. Thanks for Eden’s assignment, I’m pleased to have the opportunity to contact you and take charge of our cases directly. Hope we can set long-term business relationship and expand business it the future.

　Now I’m taking up your first order-2002 (DVD recorder), all the specifications and other details will be followed by me. Therefore if you have any problem, please feel free to contact me.

　Further to your new order, please refer to the attachments for our quotations, we are waiting for your confirmation. Surely we will get a good delivery date for you.

　Thank you for your good cooperation and your early reply will be appreciated.

　Best regards,

　Tina

　Notes

　1. 對(duì)已聯(lián)系或者已合作的客戶，函電撰寫(xiě)主要體現(xiàn)服務(wù)，不讓客戶感覺(jué)到突兀。

　2. 對(duì)暫時(shí)無(wú)合作，曾經(jīng)聯(lián)系密切，有郵件閱讀回執(zhí)的客戶要保持聯(lián)系，在某個(gè)特定的而時(shí)間提醒客戶產(chǎn)品的報(bào)價(jià)，以及產(chǎn)品的市場(chǎng)銷(xiāo)售情況等。假如知道對(duì)方公司和自己公司生產(chǎn)的產(chǎn)品相符，要多參考客戶公司的網(wǎng)頁(yè)，根據(jù)網(wǎng)頁(yè)上的信息，不斷向客戶展開(kāi)猛烈的“攻擊”。另外，適當(dāng)?shù)碾娫捖?lián)系也是必須的，或者以傳真的方式，或者直接給客戶發(fā)郵件。嘗試不同的方式反復(fù)聯(lián)系，提高成功的可能性。