Unit 1 Establishing a Business Relationship
Lesson One Importer's Self-introduction
Lesson Two Exporter's Self-introduction
Unit 2 Enquiry, Offer and Counter-offer
Lesson Three General Enquiries
Lesson Four Specific Enquiries
Lesson Five Firm Offer
Lesson Six Counter-offer
Unit 3 Conclusion of Business
Lesson Seven An Order
Lesson Eight Sending Contract
Unit 4 Terms of Payment
Lesson Nine Negotiating Payment Terms
Lesson Ten Urging Establishment of L/C
Lesson Eleven Asking for Amendment to L/C
Unit 5 Shipment and Insurance
Lesson Twelve Packing Instruction
Lesson Thirteen Shipment
Lesson Fourteen Insurance
Unit 6 Complaint and Claim
Lesson Fifteen Complaints
Lesson Sixteen Claims
主要參考書目