Project 1 Introduction Remarks
Task 1 Structure of Business Letters
Task 2 Form of Business Letters
Task 3 Writing Principles of Business Letters
Project 2 Establishing Business Relations
Task 1 The First Communication from the Seller
Task 2 The First Communication from the Buyer
Task 3 Credit Inquiry
Project 3 Enquiry, Offer and Counter-offer
Task 1 General Enquiry and Reply
Task 2 Specific Enquiry and Reply
Task 3 Firm Offer
Task 4 Non-firm Offer
Task 5 Counter-offer
Project 4 Order and Contract
Task 1 Orders and Acknowledgement
Task 2 Acceptance or Rejection of Orders
Task 3 Sending Contract
Project 5 Terms of Payment
Task 1 Suggesting a Certain Term of Payment
Task 2 Asking for an Easy Payment
Task 3 Urging Establishment of L/C
Task 4 Asking for Amendment to L/C
Task 5 Asking for Extension of L/C
Project 6 Shipment and Insurance
Task 1 Packing Requirements
Task 2 Shipment
Task 3 Insurance
Project 7 Complaints and Claims
Task 1 Complaints and Reply
Task 2 Claims and Settlement
Reference參考文獻
Appendix附錄