Project1 BUSINESS LETTER-WRITING 商務(wù)信函寫作

Project2 ESTABLISHING BUSINESS RELATIONS 建立業(yè)務(wù)關(guān)系

Project3 STATUS ENQUIRIES 資信調(diào)查

Project4 ENQUIRIES AND REPLIES 詢盤和回復(fù)

Project5 QUOTAIONS, OFFERS AND COUNTER-OFFERS 報(bào)價(jià)、發(fā)票和還盤

Project6 SALES PROMOTION 推銷

Project7 ORDERS AND THEIR FUFILMENT 訂單和執(zhí)行

Project8 TERMS OF PAYMENT 支付條款

Project9 INSURANCE 保險(xiǎn)

Project10 COMPLAINTS AND ADJUSTMENTS 申訴與調(diào)停